College of Veterinary Medicine

Veterinary Medical Center

Appointment Information

612-625-6700   I   lah@umn.edu

Feel free to call or email to schedule an appointment or ask questions. No referral needed.

 

Daytime hours: Monday-Friday, 9:00 a.m. to 5:00 p.m.
Emergency: 24 hours/day, 7 days/week 

 

What to expect

 Please bring your animal/s to the VMC about 10 minutes before the agreed-upon time. When you check in, the VMC staff will give you a parking permit that allows you to park free outside the clinic. Please check in at the Large Animal Clinic Office before unloading your animal. VMC staff are available to help you unload your animal.

What if my animal is hospitalized?

  • We encourage you to visit for up to an hour between 10 a.m. and 7:30 p.m. daily. We limit visitation time so we can focus on providing care to your animal and give it time to heal. Click here for a list of area restaurants and nearby accommodations.
  • You may have questions about your animal during its hospitalization or after discharge. Please call us as needed at 612-625-6700 and ask to speak with the veterinarian assigned to your case. Please be prepared to give us your animal's six-digit case number.
  • When you leave the VMC, your veterinarian will provide you with instructions about home care, medications, follow-up examinations, or other post-discharge details. Please make certain that you understand and carefully observe the instructions. They are an important component of your animal's overall treatment program.

 

What to bring

 

  •  You'll need to bring a copy of your animal's medical record and radiographs (if appropriate) to your appointment.
  •  You also can be of great help during the medical evaluation by providing important information about your animal's medical history, diet, physical activities, or any other recent changes that you have noticed.
  •  Method of payment
Where to park

1352 Boyd Avenue
St. Paul, MN 55108

When you check in, the VMC staff will give you a parking permit that allows you to park free outside the clinic.

Click here for a map. For recorded directions, call 612-624-1270.

Billing & payment

We seek to keep you updated on the costs of care for your animal. If your animal is hospitalized, you will be given a cost estimate for at least the first 24 hours of care. This initial estimate may change if your animal needs more care or testing. Your doctor will update your estimate daily, if needed. If you do not receive this information, please ask your veterinarian to explain costs.

The VMC requires a payment of 75 percent of the initial hospitalization estimate before we can provide care. If extra services or testing are needed, we will require further payments before providing the additional care. You must pay the remaining balance in full upon discharge. If your animal is receiving outpatient care only, you must pay the bill as you leave. Payment options include cash, checks, credit cards, CareCredit, or Wells Fargo loans.

  • What if I can't afford to pay?
    The VMC operates as a business, with the state of Minnesota covering less than nine percent of our budget. Our board-certified specialists and diagnostic equipment mean that our fees are often higher than those of smaller clinics. We make every effort to charge reasonable fees and will work with you to find ways to pay, but we cannot treat your animal without payment.
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  • Last modified on June 27, 2013