College of Veterinary Medicine

Veterinary Medical Center

Small Animal Referral

Refer Small Animal Patient



You may refer small animal patients to us in one of four ways:

  • Complete and send via fax a Small Animal Referral Information form to the Customer Contact Center at 612-624-8779.
  • Complete and submit an online Referral Request
  • Call the Customer Contact Center at 612-626-VETS (8387) or 800-258-6838.
  • After hours, call Emergency Service at 612-626-VETS (8387).
Please follow these guidelines:
  • Fill out the referral form completely and attach the medical record and fax to 612-624-8779 or email to vmccc@umn.edu.
  • Please do not write "see enclosed records". Use our forms whenever possible to make certain our clinicians have all the information they need.
  • Indicate whether you are referring for a consultation, diagnosis, diagnosis and treatment, or second opinion.
  • Confirm all phone numbers for owners before making referrals to avoid a delay in processing the appointment.
  • If anesthesia is anticipated, send the results of lab work completed within the previous month.
  • Send a copy of the medical record and appropriate radiographs with the client. When at all possible, please send radiographs as original DICOM image files.
     
Other helpful information
  • Our fee increases usually occur in July. We will make every effort to provide you with an updated list of costs for common procedures.
     
After-hours referrals
  • Call Emergency Services, 612-626-VETS (8387), to arrange emergency referrals after hours.
  • Emergencies are defined as a medical incident or condition which, if not treated immediately, would result in long-lasting morbidity or mortality.
  • Non-emergent referrals should be arranged during our normal business hours.
  • Specialists are available for consultations via the emergency service after hours or on weekends.


Problem solving
  • Call the Customer Contact Center at 612-626-VETS (8387) if you do not receive information on your patient in timely manner.
  • Concerns may be discussed with the Director of Customer Service at 612-624-1408.
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  • The University of Minnesota is an equal opportunity educator and employer
  • Last modified on July 2, 2013